If you’re new to operating MEWPs (Mobile Elevating Work Platforms) such as scissor lifts and cherry pickers, an IPAF PAL Card is widely recognised as proof that you’re trained, competent and ready to work safely at height.

Whether you’re an individual starting or a business putting new operators through training, this step-by-step guide explains how to get your first IPAF PAL Card in Tyne & Wear and the wider North East, from choosing the right course to completing your assessment and arriving on site with confidence.

What is an IPAF PAL Card?

An IPAF PAL Card (Powered Access Licence) is issued to operators who complete an IPAF-approved training course and pass both the theory and practical assessments.

The card shows:

• Your name and photo
• The MEWP categories you are trained to operate
• The expiry date of your certification

Key things to know:

• IPAF PAL Cards are recognised by employers and main contractors across the UK and internationally
• Certification is valid for five years
• Cards are available as a physical card and as a digital ePAL card on your smartphone

Holding a PAL Card helps demonstrate that you understand safe operating practices, legal responsibilities and current industry standards when working at height.

Step 1 – Decide which IPAF categories you need

Before booking your course, you need to know which types of powered access equipment you’ll be using at work. IPAF uses category codes to identify different MEWP types.

The most common categories are:

• 3a -Mobile Vertical: scissor lifts and similar vertical platforms
• 3b -Mobile Boom: self-propelled boom lifts and cherry pickers
• 1b -Static Boom: vehicle-mounted or trailer-mounted booms

If you’re employed, your supervisor or site manager will usually confirm which machines are required. If you’re unsure, Tyne and Wear Access can talk through your job role and recommend the most appropriate categories for your IPAF course.

Step 2 – Choose an IPAF-approved training centre

To receive a valid IPAF PAL Card, you must train with an IPAF Approved Training Centre.

Tyne and Wear Access delivers IPAF training for operators across Tyne & Wear, Newcastle, Gateshead, Sunderland, Durham and the wider North East.

When choosing a training centre, it’s worth considering:

• Location and ease of travel
• Availability of the categories you need
• Course dates and flexibility
• Instructor experience and support for new operators

Our training centre uses modern MEWPs and realistic working scenarios, helping first-time candidates build confidence in a safe, structured environment.

Step 3 – Book your IPAF training in Tyne & Wear

Once you know which categories you need, the next step is booking your course.

Tyne and Wear Access runs regular IPAF training courses for individuals and businesses, with options for single operators or full teams.

You can book by:

• Enquiring online via our contact form
• Calling our office to discuss availability
• Arranging group training for multiple delegates

If you’re new to IPAF training, our team will guide you through the booking process and make sure you’re on the right course from the start.

Step 4 – Prepare for your IPAF course

You don’t need prior experience, but a little preparation can help you feel more relaxed on the day.

Before attending your course:

• Check you meet any minimum age and fitness requirements
• Wear suitable PPE if requested (safety boots, hi-vis, hard hat)
• Bring photographic ID for PAL Card registration
• Read any pre-course information we send

Many candidates find it helpful to read introductory IPAF guides beforehand to become familiar with basic terminology and expectations.

Step 5 – Complete the theory training

Your course begins with the theory element, led by an experienced IPAF instructor.

This section covers essential safety knowledge, including:

• Work at height legislation and guidance
• Operator, employer and supervisor responsibilities
• Pre-use checks and defect reporting
• Safe operating practices and risk awareness
• Emergency procedures and rescue planning

At the end of the theory session, you’ll complete a multiple-choice theory test. Instructors ensure you understand the content before moving on.

Step 6 – Complete the practical training and assessment

After theory, you’ll move on to hands-on training with your chosen MEWP categories.

During the practical session, you will:

• Carry out pre-use inspections
• Operate the machine safely and smoothly
• Manoeuvre in realistic working environments
• Position the platform correctly for work
• Shut down and secure equipment safely

Your instructor will assess your performance against the IPAF standard. You must pass both theory and practical elements to achieve your PAL Card.

Step 7 – Receive your IPAF PAL Card

Once you pass, your results are submitted to IPAF.

You’ll then receive your IPAF PAL Card and/or ePAL, showing your certified categories and expiry date. Your certification will be valid for five years.

Most employers and sites will ask to see your PAL Card before allowing you to operate MEWPs.

IPAF training for individuals and businesses across the North East

We support both new operators and established businesses with structured, compliant IPAF training across the region.

Alongside IPAF, we also deliver PASMA and harness training, helping organisations build a complete working-at-height training programme. If you also need MEWP or access platform hire, our hire service can support your site safely and efficiently.

FAQs – Getting an IPAF PAL Card